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Community Policing Train the Trainer Program

Community Policing Train the Trainer Program

  • Harry P. Dolan
    Chief of Police (Ret.)
  • Live Streamed, N/A
  • Mar 17, 2022 - Mar 18, 2022
Course Length:
  • 1.5-day
Registration Fee:
  • $795.00

Chief Harry P. Dolan’s, (Ret.) Community Policing Training Program has been provided to tens of thousands of public safety professionals throughout the country. In response to popular requests, Chief Dolan has developed a train the trainer program providing public safety professionals with the training, tools and material required to train agency personnel in the highly acclaimed Community Policing Training Program.

Community Policing Train the Trainer Program develops and prepares public safety professionals to serve as trainers in how to win back communities and improve citizen satisfaction. This train the trainer program will provide law enforcement trainers with evidence-based recommendations about how to regain and improve local citizen satisfaction and confidence in their local police. This training uses the findings from social scientific research to identify what factors influence citizen satisfaction with the police and then provides real-life case study examples to illustrate each of the solutions identified by the research. This training is suited for law enforcement professionals of any rank who engage in helping direct agency operations and assist in forming departmental policies.

Participants will be provided with instructor-related materials, including the lesson plan, course workbook, PowerPoint presentation, and supporting research articles. The course utilizes classroom instruction, analysis of videotaped police-citizen interactions, and practical exercises to train attendees how to win back your community and improve the public perception of the police. The course instructors are experienced law enforcement officers who have practiced these skills over countless hours in the field in real police-citizen encounters.

  • Overview the History of Community Policing
  • Identifying Today’s Policing Challenges
  • Policing Strategies Throughout the Decades
  • Problem Solving with SARA
  • Relationship Between Social Disorder and Community Engagement
  • Pareto 80/20 Rule and Community Quality of Life
  • Predictive Policing; From Crime Mapping to 7/24 Intelligence Led Operational Support
  • What has experience and empirical research evidence revealed about what police can do to improve citizen satisfaction?
  • Confronting De-policing Challenges
  • What steps can law enforcement agencies take to improve citizen satisfaction?
  • Factors found to influence general citizen satisfaction with the police
  • Bringing Everything into Congruence
  • The Future of Policing & Leadership Thoughts


  • $95.00 yearly renewal fee
  • 8-Hour Update Online Training
  • Continued updated content


Hiring and Retiring Healthy

  • “Thank you for doing this training! Every law enforcement & their families should have this training! SO IMPORTANT!”

-Detective, Utah

Verbal De-escalation: Surviving Verbal Conflict

  • “…Lt. Nieters’ ability to teach this class truly gripped me into seeing [that] I need a change. Hope to attend further training.”

-Patrolman, South Carolina

Improving Public Perception of the Police

  • “Harry Dolan was one of the best instructors I have encountered in 28 years of service.”

-Lieutenant, Wisconsin

Courageous Leadership for Today’s Public Safety

  • “Chief Dolan seamlessly fused his knowledge of history, law enforcement and leadership to provide a wealth of information on this topic. Two days flew by, great course!”

-Officer, Pennsylvania

Homicide Investigation

  • “This course was one of the best & most informative courses I have ever taken. Capt. Babcock’s expertise in the course matter is excellent.’

-Deputy, Florida

Making Discipline Stick

  • “I would consider Matt to be a master orator. Kept a serious topic interesting with his unique and fantastic sense of humor.”

-Detective, South Dakota

Verbal De-escalation

  • “One of/if not the best training I’ve attended. Chief’s lectures were relatable, accurate, and captivating. I really enjoyed the entire week.”

-Officer, Virginia

Taking the Lead: Courageous Leadership

  • “Very well done. [I] look forward to sending my police leaders to future Dolan Consulting Group trainings!

- Chief, Pennsylvania

Evidence-Based First-Line Supervision Training

  • “This should be required for ALL leaders (or people in command) across the nation.”

-Sergeant, Texas

Verbal De-escalation: Surviving Verbal Conflict

  • “I’ve sent 2 of my team members to Verbal De-Escalation. I’ve had it & it’s an amazing class. After encounters, I see the 180 degree difference in these young officers! I will petition to send all of them.”

-Attendee, North Carolina

Developing Organizational Performance Leadership