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Verbal De-Escalation Training for Public Safety

Dolan Consulting Group provides training in verbal de-escalation and conflict management communication skills for police and public safety officers. Our verbal de-escalation courses help public safety professionals deal with difficult and argumentative verbal interactions with citizens - without risking their careers.

The ability to successfully communicate is an essential skill for all law enforcement officers. From providing excellence in public service during routine interactions in the field to helping prevent crisis in dangerous situations, verbal conflict management and de-escalation training are necessary while police operate under an unprecedented amount of transparency today. Improve your verbal conflict management skills today by attending a class, viewing a webinar, or reading a research brief or legal article.

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Verbal de-escalation training provides time-tested communication techniques proven to:

  • Help de-escalate volatile situations
  • Safeguard fellow officers’ emotional and professional well-being
  • Significantly enhance the agency’s professional image

DCG also provides opportunities for the participants to participate in practical skill building so that when they complete the course, they are well on their way to becoming more effective law enforcement professionals in communication.

Why Dolan Consulting Group?

Many of our police and law enforcement classes are approved for state-specific continuing education credit. We are committed to not just help you fill your requirement but to give you the most up-to-date tools and techniques that are applicable to your public safety career. Dolan Consulting Group offers training across the United States, as well as research and consulting services. Instruction and consulting is provided by trainers with decades of experience to insure that when you gain new tools to improve your law enforcement career and your agency’s ability to protect and serve.

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