Upcoming Training:

"Biased-Based Policing Reports: Best Practices"

Las Vegas, NV

September 25, 2017

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"Supervisor Liability for Public Safety"

Gonzales, LA

October 16 - October 17, 2017

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"Surviving Verbal Conflict®: Verbal De-escalation"

Roanoke, VA

November 6 - November 7, 2017

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"Confronting the Toxic Officer: Making Discipline Stick"

Gonzales, LA

November 13 - November 14, 2017

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"Street Sergeant©: Evidence-Based First-Line Supervision Training"

Richmond, VA

October 2 - October 6, 2017

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"Surviving Verbal Conflict®: Verbal De-escalation Train the Trainer Program"

Sanford, FL

October 23 - October 26, 2017

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"Surviving Verbal Conflict®: Verbal De-escalation"

Las Vegas, NV

September 26 - September 27, 2017

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"Street Sergeant©: Evidence-Based First-Line Supervision Training"

Las Vegas, NV

November 13 - November 17, 2017

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"Officer Involved Shooting and Critical Incident Response"

Cary, NC

November 27 - November 28, 2017

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"Street Sergeant©: Evidence-Based First-Line Supervision Training"

Normal, IL

April 30 - May 5, 2018

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Our Clients
Developing Organizational Performance Leadership

Performance Leadership Development

Provide leaders with tools for success -- don't let the training tape run out!

Surviving Verbal Conflict® “What Every Service Professional Needs to Know”

Time-tested communication skills to help de-escalate verbal confrontations and improve the quality of life in the workplace.

Strategic Planning

Identify what you really need to do to achieve success, then plan to make it happen!

Service Excellence

How to build commitment, manage the organization’s “moments of truth,” and motivate service-oriented people.

Developing Organizational Performance Leadership