"Homicide Investigation: Seeking Justice and Finding Truth©"
April 16 - April 20, 2018Learn More
"Verbal De-escalation Train the Trainer Program: Surviving Verbal Conflict®"
April 3 - April 6, 2018Learn More
"Verbal De-escalation: Surviving Verbal Conflict®"
West Bloomfield Township, MI
January 17 - January 18, 2017Learn More
Provide leaders with tools for success -- don't let the training tape run out!
Time-tested communication skills to help de-escalate verbal confrontations and improve the quality of life in the workplace.
Identify what you really need to do to achieve success, then plan to make it happen!
How to build commitment, manage the organization’s “moments of truth,” and motivate service-oriented people.