Upcoming Training:

"Officer Involved Shooting and Critical Incident Response"

Abington, PA

March 13 - March 14, 2018

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"Recruiting and Hiring for Law Enforcement"

Fort Myers, FL

November 20 - November 21, 2017

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"Homicide Investigation: Seeking Justice and Finding Truth"

Slidell, LA

December 11 - December 15, 2017

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"Street Sergeant©: Evidence-Based First-Line Supervision Training"

Las Vegas, NV

November 13 - November 17, 2017

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"Officer Involved Shooting and Critical Incident Response"

Cary, NC

November 27 - November 28, 2017

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"Verbal De-escalation Train the Trainer Program: Surviving Verbal Conflict®"

Sanford, FL

October 23 - October 26, 2017

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"Verbal De-escalation: Surviving Verbal Conflict®"

Sanford, FL

October 23 - October 24, 2017

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"Verbal De-escalation: Surviving Verbal Conflict®"

Roanoke, VA

November 6 - November 7, 2017

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"Confronting the Toxic Officer: Making Discipline Stick"

Gonzales, LA

November 13 - November 14, 2017

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"Verbal De-escalation Train the Trainer Program: Surviving Verbal Conflict®"

Birmingham, AL

April 3 - April 6, 2018

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Our Clients
Developing Organizational Performance Leadership

Performance Leadership Development

Provide leaders with tools for success -- don't let the training tape run out!

Surviving Verbal Conflict® “What Every Service Professional Needs to Know”

Time-tested communication skills to help de-escalate verbal confrontations and improve the quality of life in the workplace.

Strategic Planning

Identify what you really need to do to achieve success, then plan to make it happen!

Service Excellence

How to build commitment, manage the organization’s “moments of truth,” and motivate service-oriented people.

Developing Organizational Performance Leadership