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Developing Organizational Performance Leadership

Performance Leadership Development

Provide leaders with tools for success -- don't let the training tape run out!

Surviving Verbal Conflict® “What Every Service Professional Needs to Know”

Time-tested communication skills to help de-escalate verbal confrontations and improve the quality of life in the workplace.

Strategic Planning

Identify what you really need to do to achieve success, then plan to make it happen!

Service Excellence

How to build commitment, manage the organization’s “moments of truth,” and motivate service-oriented people.

Developing Organizational Performance Leadership