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Our Instructors

Harry P. Dolan

Chief of Police (Ret.)

Harry P. Dolan is a 32-year police veteran who served as a Chief of Police since 1987. As one of the nation's most experienced police chiefs, he brings 25 years of public safety executive experience to Dolan Consulting Group. He retired in October 2012 as Chief of Police of the Raleigh (N.C.) Police Department, an agency comprised of nearly 900 employees in America's 42nd largest city.

Chief Dolan began his law enforcement career in 1980 as a deputy sheriff in Asheville, North Carolina and served there until early 1982, when he joined the Raleigh Police Department, where he served as a patrol officer. In 1987, he was appointed Chief of Police for the N.C. Department of Human Resources Police Department, located in Black Mountain. He served as Chief of Police in Lumberton, N.C. from 1992 until 1998, when he became Chief of Police of the Grand Rapids, Michigan Police Department. He served in that capacity for nearly ten years before becoming Chief of the Raleigh Police Department in September 2007. As Chief, he raised the bar at every organization and left each in a better position to both achieve and sustain success.

Harry Dolan has lectured throughout the United States and has trained thousands of public safety professionals in the fields of Leadership & Management, Communications Skills, and Community Policing. Past participants have consistently described Chief Dolan's presentations as career changing, characterized by his sense of humor and unique ability to maintain participants' interest throughout his training sessions. Chief Dolan's demonstrated ability to connect with his clientele and deliver insightful instruction all with uncompromising principles will be of tremendous value in the private sector.

Chief Dolan's passion to achieve service-excellence is a driving force behind Dolan Consulting Group. He is a graduate of Western Carolina University and holds a Master's Degree in Organizational Leadership and Management from the University of North Carolina at Pembroke.

Matt Dolan

Attorney & Director, Dolan Consulting Group, NC

Matt Dolan is a licensed attorney in the State of Illinois, who specializes in training and advising public safety agencies in matters of legal liability. His training focuses on helping agency leaders create sound policies and procedures as a proactive means of minimizing their exposure to costly liability.

Matt received his Bachelor’s Degree in Political Science from DePaul University and his J.D. from Loyola University Chicago School of Law.

A member of a law enforcement family dating back three generations, he serves as both Director and Public Safety Instructor with Dolan Consulting Group. He has trained and advised thousands of public safety professionals throughout the United States in matters of legal liability.

Dr. Richard Johnson

Chief Academic Officer

Richard R. Johnson, PhD, is a trainer and researcher with Dolan Consulting Group. He has decades of experience teaching and training on various topics associated with criminal justice, and has conducted research on a variety of topics related to crime and law enforcement. He holds a bachelor’s degree in public administration and criminal justice from the School of Public and Environmental Affairs (SPEA) at Indiana University, with a minor in social psychology. He possesses a master’s degree in criminology from Indiana State University. He earned his doctorate in criminal justice from the School of Criminal Justice at the University of Cincinnati with concentrations in policing and criminal justice administration.

Dr. Johnson has published more than 50 articles on various criminal justice topics in academic research journals, including Justice Quarterly, Crime & Delinquency, Criminal Justice & Behavior, Journal of Criminal Justice, and Police Quarterly. He has also published more than a dozen articles in law enforcement trade journals such as the FBI Law Enforcement Bulletin, Police Chief, Law & Order, National Sheriff, and Ohio Police Chief. His research has primarily focused on police-citizen interactions, justice system responses to domestic violence, and issues of police administration and management. Dr. Johnson retired as a full professor of criminal justice at the University of Toledo in 2016.

Prior to his academic career, Dr. Johnson served several years working within the criminal justice system. He served as a trooper with the Indiana State Police, working uniformed patrol in Northwest Indiana. He served as a criminal investigator with the Kane County State’s Attorney Office in Illinois, where he investigated domestic violence and child sexual assault cases. He served as an intensive probation officer for felony domestic violence offenders with the Illinois 16th Judicial Circuit. Dr. Johnson is also a proud military veteran having served as a military police officer with the U.S. Air Force and Air National Guard, including active duty service after the terrorist attacks of September 11, 2001. Before that, he served as an infantry soldier and field medic in the U.S. Army and Army National Guard.

Brian Nanavaty

Captain, Indianapolis Metropolitan Police Department, IN

Captain Brian Nanavaty retired in 2017 after 33 years with the Indianapolis Metro Police Department (IMPD) where in 2010 he created the IMPD Office of Professional Development and Wellness (OPDW) and served as Professional Performance Manager. His innovative programs created a culture of health at IMPD and a reduction of officer disciplinary referrals by 40%.

During his career and in retirement Nanavaty continues to instruct officers, executives, union officials, insurance providers and clinicians in the areas of personal and career survival for the Department of Justice (DOJ), the FBI, Safe Call Now, the Dolan Consulting Group and at major conferences including IACP, ILEETA, IADLEST, NOBLE, FOP and EAPA conferences. Nanavaty was a headline presenter at the 2017 National Crime Summit and has been featured on Police and in Law and Order magazine and the FBI Law Enforcement Bulletin.

Nanavaty currently serves on the FBINAA and Fraternal Order of Police (FOP) Safety and Wellness Committees where he assisted in the legislation for the Law Enforcement Mental Health and Wellness Act (2018). As part of his committee duties he has also designed a training portal for members and vets treatment and recovery facilities for first responders. Nanavaty additionally serves on the Executive Board of the National Institute for Public Safety Health, is a member of the Critical Incident Stress Management working group for the IACP Policy Center and is a consultant with the Police Executive Research Forum (PERF) on officer wellness issues.

In 2015, Nanavaty and IMPD received the inaugural Destination Zero Valor Award from the DOJ and the National Law Enforcement Officers Memorial Fund (NLEOMF) for his officer and agency wellness programs and in 2016, in addition to appearing in front of the US Congress on the issue of officer wellness, Nanavaty was a finalist for the prestigious International Association of Chiefs of Police (IACP) Officer of the Year award. In 2016, the White House sent US Attorney General Loretta Lynch to Indianapolis as part of the President’s Task Force on 21st Century Policing where Lynch stated “Captain Nanavaty’s officer and agency wellness program in Indianapolis should be the model for law enforcement across the US.”

In 2016, Nanavaty and IMPD were awarded the BJA/COPS Microgrant for Officer Safety and Wellness and were represented in the BJA/COPS Officer Safety and Wellness Group and chronicled in the BJA/COPS Improving Law Enforcement Resilience publication October 2016. In 2019, Nanavaty’s groundbreaking work at IMPD was part of the 11 successful agency case studies summarized in the DOJ’s Report to Congress (March 2019).

Captain Nanavaty attended Franklin College (IN), Drew University (NJ), and the University of Virginia. He is a graduate of the 255th Session of the FBI National Academy in Quantico VA. From 1994-2003 he was Adjunct Professor of Criminal Justice at Indiana and Purdue Universities.

Contact Captain Nanavaty at or at (317) 339-5118

Everett C. Babcock

Cpt., Kansas City Police Department, MO

Captain Everett C. Babcock is in his 34th year as a law enforcement officer. His career started in 1988 for a small agency in Sayre Oklahoma where he worked as both an officer and an investigator before taking a position in 1992 as an Investigator for the District Attorney’s Office in Oklahoma’s 2nd Judicial District, where he was assigned to the District 2 Drug Task Force which investigated major narcotic offenses throughout western Oklahoma.

In 1995 Captain Babcock moved to Kansas City, Missouri where he took a job with the Kansas City Missouri Police Department. Captain Babcock served as a patrol officer and field training officer before transferring to investigations in 1998 where he was assigned as a detective and unit training officer. In 2013 Captain Babcock was promoted to sergeant. After serving a short time back in patrol, he returned to investigations, assigned to homicide, the generalist squad and the assault squad. In 2018 Captain Babcock was promoted again to his current rank of Captain. After serving about a year-and-a-half back in patrol, Captain Babcock once again returned to investigations, serving as Captain over the Property Crimes Division and in his current assignment as Captain over the Homicide Unit.

The majority of Captain Babcock’s time assigned to investigations as both a detective and a sergeant was spent assigned to the homicide unit. Captain Babcock also spent three years as the supervisor of the department’s Police Shooting Team. Captain Babcock’s homicide cases have been showcased on the television shows America’s Most Wanted, The First 48, American Gangster, Fatal Attraction and the Unexpected Killer.

Captain Babcock holds a Bachelor of Science in Criminal Justice Administration Law Enforcement (Summa Cum Laude) from Park University and a Master of Science Degree in Criminal Justice from the University of Central Missouri. Captain Babcock is a certified Basic Instructor and Defensive Tactics Instructor through the Council on Law Enforcement Education and Training, and holds a Generalist Instructor License from the State of Missouri Department of Public Safety. Captain Babcock is a member of the International Homicide Investigators Association, the FBI Law Enforcement Executive Development Association the International Law Enforcement Trainers Association and the Fraternal Order of Police, Lodge #102.

Captain Babcock has been teaching law enforcement since 2012, and he has taught several classes for the Kansas City Missouri Police Department, including building and teaching their bi-annual Detective Academy. Captain Babcock also teaches at the Missouri Highway Patrol’s Detective Academy. Since 2017, Captain Babcock has been teaching for the Dolan Consulting Group, teaching officers in classes all over the United States in the topics of New Detective Training, Homicide Investigations, Interviews and Interrogations and Reforming Your Agency’s Lineup Procedures.

Daniel Nieters

Lieutenant, Raleigh Police Department, NC

Daniel is a graduate of North Carolina State University and a 14-year police veteran of Raleigh Police Department. He was promoted to Sergeant in 2010 and remained at the Training Academy as the Raleigh Police Commandant. He currently serves as a field operations Lieutenant.

During his career, he has trained over 400 basic and lateral police recruits. Daniel has presented at the Problem Oriented Police Conference for Speeding in Residential Neighborhoods in 2002 and received a Goldstein Award for his effort. Daniel developed and implemented a Field Training Program for Raleigh Police Department creating consistency between the Academy and the field.

Paul W. Luster

Major, Kansas City Police Department, MO

Major Paul W. Luster is an 18 year veteran of the Kansas City, MO Police Department. He brings a unique blend of professional experience to the classroom having served assignments in the patrol, investigations, and administration. Paul currently holds the rank of captain and serves as the operations supervisor at the department’s crime laboratory. In addition to those duties, he instructs leadership and communications courses on a regular basis.

Students enjoy Paul’s humble approach, humor, and ability to engage the class throughout training courses. Paul continuously researches current topics and trends and incorporates them into training opportunities. He emphasizes the importance of effective communication and how it plays a significant role in the many facets of policing.

Paul graduated magna cum laude from Park University with a Bachelor of Science Degree in Criminal Justice – Law Enforcement and holds several specialty instructor certifications. He has been published in the topic of effective communications in policing.

Dawn Parsons

Criminal Prosecutor, Jackson County

Dawn Parsons brings 23 years of criminal prosecutorial experience to her training. During her time with the Jackson County Prosecutor's Office in Kansas City, Missouri, she served as the first chair in over 90 felony jury trials, lead the Drug Unit/Street Crimes Division for 9 years, and served as the Chief Litigation Specialist for the office prior to beginning work in private practice in 2015. During her tenure as a prosecutor, she trained hundreds of Kansas City police officers in the areas of personal and professional liability related to their work as police officers. Dawn earned her J.D. from the University of Missouri - Kansas City.

Dan Lind

Lieutenant Dan Lind, (ret.)

Dan has more than 33 years of law enforcement experience and retired after 30 years with the Grand Rapids Police Department. He served as the Training Bureau Commander for 20 years, and previously held Sergeant (Team Leader) on the Department’s full-time SWAT and Street Crimes Unit. Additional assignments included Detective Unit Fugitive Apprehension Team, Patrol, Background Investigator, Recruiter, FTO, and Instructor. The vast majority of his career has been dedicated to Tactical Operations, Training, Personnel Development and most notably the development and implementation of dynamic scenario-based training.

James Gray

Officer, Indianapolis Metro Police Dept, IN

James is a 26-year veteran of the Indianapolis Metro Police Department,
having spent the majority of that time on the street.  He is also an 18.5-year
member of SWAT having retired from the team in April of 2015.  James
retired from the department on February 14, 2018.  Throughout his career
he has been involved in numerous critical incidents including three lethal
police action shootings.  He has spent over 16 years as a Firearms
Instructor for the department. James was also a Deputy U.S. Marshal in
Washington D.C. for two years prior to IMPD.  He has attended numerous
schools including firearms, explosive breaching, SWAT, and executive
protection. James has a B.S. degree from Indiana University.  He is
travelling around the country speaking on Officer Involved Shootings for
Dolan Consulting Group and was a presenter at the 2017 I.A.C.P in
Philadelphia and the 2018 ILLETA conference in St. Louis.

Bill Bongle

Captain, Green Bay Police Department, WI (Ret.)

Bill Bongle is one of the nation’s leading authorities on community and problem oriented policing. He is a 29 year police veteran, rising to the rank of Captain before retiring from the Green Bay Police Department in 2015. Bill’s unique blend of community engagement skills, experiences and down-to-earth personality have made him a sought after presenter at conferences across the US and the UK.

Bill works with public safety professionals like you to develop innovative ways of building trust and partnerships with your community. He coauthored “Street Sweeping, Broadway Style”, a project which won the International Herman Goldstein Award. His work has been published in various law enforcement publications including the Center for Problem Oriented Policing and the Police Executive Research Forum. He was also instrumental in developing a number of initiatives including: Green Bay’s first Community Policing team, the “no sell list” for chronic alcohol abusers, chronic nuisance abatement program, Green Bay’s “Armadillo” nuisance abatement vehicle, the WOW Awards customer service program, and the Green Bay Police Department’s social media presence. Bill’s ongoing thirst for knowledge motivated him to continue his education, graduating in 2013 summa cum laude and earning a bachelor’s degree in Criminal Justice Management from Concordia University. Bill is also a technology buff and was trained as a computer forensic analyst. His interest in aviation and technology drew him into the world of drones. He has developed a very unique training program for public safety on investigating drone related incidents, the first training of its kind in the nation.

Bill lives in NE Wisconsin with his wife of 32 years, Beth and his hyperactive border collie. He has two children and two grandsons.

Robbie Williams

Lieutenant, Hawthorne Police Department, CA

Robbie Williams is a 21-year veteran with the Hawthorne Police Department and is currently a Police Lieutenant and National ‘Coffee with A Cop’ Instructor. Lieutenant Williams past assignments and roles include Watch Commander; Community Affairs Unit Supervisor; Special Victims Investigation Supervisor, and Robbery & Homicide Investigation.

Brian McEwen

Sergeant, Indianapolis Metropolitan Police Department, IN

Sergeant Brian McEwen is a 20-year veteran of the Indianapolis Metropolitan Police Department and has a wide range of experience in law enforcement, from working in the Operations Division as a uniformed patrol officer and supervisor to working in the Office of the Chief.

For 5 years, Sergeant McEwen was assigned to the Professional Standards Branch, starting off in Internal Affairs and then becoming the departments Performance Standards Manager and Accreditation Manager, where he was responsible for ensuring accountability and compliance with department standards and policies, monitoring citizen’s complaints, formal discipline, and the agency’s performance appraisal system. Additionally, Sergeant McEwen lead the Office of Planning and Research, where his responsibilities included managing the departments written directive system and ensuring IMPD maintained CALEA (Commission of Accreditation Law Enforcement Agencies™) national accreditation. Finally, Sergeant McEwen was responsible for creating the department’s electronic special field reporting system, was instrumental in the creation and administration of the department’s new disciplinary matrix system, and early intervention program. Sergeant McEwen now applies the principles and systems he helped develop as a uniformed patrol supervisor.

Sergeant McEwen is a four-time attendee of William Westfall’s “Emerson Summit,” which is an annual gathering of nationally recognized leaders in their fields. He is also an Indiana state certified Training Instructor, a graduate and faculty member of the IMPD Leadership Academy, and the 2016 recipient of the prestigious IMPD Joshua Chamberlain Leadership Award.

Dr. Kevin Gilmartin


Dr. Gilmartin is a behavioral scientist specializing in law enforcement related issues. He is a principal and co-founder of Gilmartin, Harris, and Associates, a behavioral sciences/management consulting company specializing in law enforcement/public safety consultation.

Dr. Gilmartin previously spent twenty years working in law enforcement in Tucson, Arizona. During his tenure he supervised the Hostage Negotiations Team and the Behavioral Sciences Unit. He is a former recipient of the International Association of Chiefs of Police-Parade Magazine, National Police Officer Citation Award for contributions during hostage negotiations. He presently maintains a consulting relationship with public safety and law enforcement agencies nationally in the U.S. and in Canada. He is guest instructor at the FBI Academy’s Law Enforcement Executive Development Institute (LEEDS and EDI). He is an adjunct instructor at Cornell University’s New York State School of Industrial and Labor Relations, the University of Massachusetts Police Leadership Institute, Federal Law Enforcement Training Center in Glynco, Georgia, and Sam Houston State University’s Law Enforcement Management Institute of Texas. He is retained as a consultant to several Federal agency national critical incident response teams. He is a charter member of the IACP-Psychological Services Section and former vice-president of the Society of Police and Criminal Psychology. The Department of Justice, FBI, and International Association of Chiefs of Police have published his work. He holds a doctoral degree in Clinical Psychology from the University of Arizona and is a licensed psychologist in the State of Arizona. He is a veteran of the U.S. Marine Corps and resides in Tucson, Arizona and Salem, Oregon.

Dr. Jack Enter

Jack Enter and Associates, GA

Jack Enter has been associated with the field of criminal justice since 1972 when he began his career as a law enforcement officer. Since that time, he has worked as a street police officer, detective, vice/narcotics investigator, and as the administrator of a law enforcement agency in the suburbs of Atlanta. He obtained his Ph.D. in 1984 and has served as a professor and administrator in the university setting and served as Director of Information and Education for the Governor's Criminal Justice Coordinating Council. He was also one of the research associates assigned to the planning of the security component of the 1996 Summer Olympic Games in Atlanta.

He has lectured throughout the United States and abroad to such groups as the American Academy of Forensic Sciences, Great Britain's New Scotland Yard, and the Moscow Police Command College. He recently published his first book: Challenging the Law Enforcement Organization: Proactive Leadership Strategies.

He lives in Auburn, Georgia, with his wife Barbara. They have two sons and one daughter as well as five grandchildren.

Bruce Jacobs

Bruce Jacobs is a 30-year retired veteran of the Manitowoc Police Department. His career includes: 18 years as an SRO, 25 years as a DARE Officer, eight years on the State of Wisconsin DARE Officers Association Board and nine years as the Crime Prevention Sergeant. He serves on the Board for both Manitowoc County Crime Stoppers and Healthiest Manitowoc County Substance Abuse Prevention Coalition. In addition to his career with the Manitowoc Police Department and his work as a Board member, he started and owned Advantage Driving School llc from 2010 -2019 and currently owns and operates Behavioral Analysis and Security Consultants llc.

Bruce has a Bachelor’s Degree in Administration of Justice and has specific training and certifications in many fields including: CPTED, Security Surveys, Workplace Violence, Scams, Micro Expressions, Behavioral Analysis and Statement Analysis. Over the past 30 years, he has made presentations on these topics to help educate others to be aware of their surroundings and not to become a victim. These real-life topics will not only help keep you safe but to know what others are thinking as well. 

 This one day training on Behavioral and Statement Analysis will train you to recognize the scientifically proven “LEAKAGE OF TRUTH” and “DECEPTIVE BEHAVIOR. You will begin to truly understand that it is impossible to lie. You will develop an advantage in both your professional life and your personal life. 

Human behavior and language is in our DNA. This training will help you tap into the intriguing world of deception. You will be able to identify if someone is being deceptive based upon their subtle body language, micro expressions and the verbiage they choose. This is fascinating as the person is not even aware that he or she is providing these deceptive cues.

David W. Linthicum

Captain Raleigh Police Department (ret.)

David W. Linthicum is a 26-year police veteran who retired from the Raleigh Police Department at the rank of captain. During his career he served in patrol, investigations, administration, and in the bomb squad. As a leader, he served as a patrol sergeant, detective sergeant, watch commander, district commander, and commander of special operations division.

James Bell


Sgt. James Bell is a 19-year police veteran, who has been serving as a Patrol Supervisor for the last 13 years. During his career, he has been an FTO and a Detective. He also has 7 years of experience with the NBPD SWAT Team and is a current member of the NBPD Crisis Negotiation Team.

Michael Burton

Training Coordinator, New Braunfels (TX) Police Dept.

Michael Burton is the Training Coordinator for the New Braunfels (TX) Police Department. He leads and coordinates all hiring, processing, and training for department personnel to include officers, dispatchers, records clerks, and other civilian personnel. He also serves as the Agency’s representative to the Texas Commission on Law Enforcement as a contractual training provider, and coordinates quality training and education opportunities for Central and South Texas law enforcement agencies. He has served in numerous capacities over the last 17 years to include: Corrections, Patrol, High-Risk (SWAT) Operations, and Police Administration. Michael has been field training Texas Peace Officers since 2006. He is a certified Instructor and has a Master Peace Officer Proficiency License. Michael brings valuable experience and knowledge into the classroom that combines field officer personality and administrative perspective that is unique and creates a great learning experience.

Kenneth Dugger

Chief Kenneth Dugger (ret.)

Chief Dugger’s background includes over 35 years of law enforcement experience, 26 years as a supervisor or manager, retiring as a Chief from both the Broward County, and Monroe County, Florida Sheriff’s Offices. Mr. Dugger has been a member of the Broward Sheriff’s Office Field Force since 1992 and was the Training and Logistics Commander for the Broward Sheriff Office Field Force, a position he held for 11 years until his retirement.

Chief Dugger designed numerous training courses, field exercises and curriculum processes for field force mobilization, deployment, and sustainment and demobilization events. In Monroe County, Chief Dugger was the Law Enforcement Bureau Chief and developed, trained and equipped the Sheriff’s Office Rapid Deployment Force.

Chief Dugger has been involved in several hurricane recovery responses since Hurricane Andrew in 1992. He was the field commander for the Broward Sheriff’s Office Field Force assigned to storm ravaged Wauchula (Hardee County), Florida, after Hurricane Charlie in 2004. In the aftermath of Hurricane Wilma (Fort Lauderdale, Florida) in 2005, BSO Field Forces were again mobilized to assist in recovery efforts. Mr. Dugger has also co- commanded Broward Sheriff’s Office Field Forces during two Level 1 National Security Events, including the 2003 Fair Trade Area of the Americas protests in Miami, Florida, and the 35th General Assembly of the Organization of American States protests in Fort Lauderdale, Florida.               

Chief Dugger’s educational experience consists of an associate degree in Police Science, from Miami-Dade Community College; a bachelor’s degree in Criminology, from St. Leo College; and a master’s degree in Vocational Education Administration and Supervision, from Florida International University.

Scott W. Phillips

Scott W. Phillips, PhD

Scott is a full professor in the State University of New York – Buffalo State. In 2006, he earned a Ph.D. in Criminal Justice from the State University of New York at Albany. Since then he has published over 35 peer-reviewed research articles focusing on empirical examinations of police decision making, police attitudes, and police culture. 

Scott’s research has examined the arrest and criminal charging decisions when officers handle domestic violence incidents, police officer’s attitudes about the use of force, police officer self-motivation, diffusion of policing innovations, aspects of police militarization, the use of body-worn cameras, and the factors influencing an officer’s use of deadly force. 

Scott was selected twice as the Futurist Scholar in Residence with the Behavioral Science Unit at the Federal Bureau of Investigation’s National Academy in Quantico, VA. In addition, he worked in the COPS Office with the U.S. Department of Justice, and served as a police officer in Houston, TX.

Lisa Mayhew, MS

Death Investigator, North Carolina Office of the Chief Medical Examiner

For the past 17 years, Lisa Mayhew has served as the Child Death Investigator and
Trainer for the North Carolina Office of the Chief Medical Examiner and NC Child
Fatality Prevention Team. Her duties include conducting investigations of death of
children under the age of 18 years statewide, and providing assistance on investigations
to local and state agencies. She operates the training program for Child Death
Investigations through the OCME and North Carolina Justice Academy, as well as
providing training to law enforcement across the country. She has a passion for policy
development, interdisciplinary collaboration, communicating with grieving families, and
specializes in scene reconstruction. With both her bachelor and master’s degrees in
Child Development, she spent the first part of her career working with medically fragile
and special needs children and their families. When not working, you can find her on the
back of a horse.


Developing Organizational Performance Leadership