By the time misconduct issues are serious enough to generate attention from to the Internal Affairs Division or to the Professional Standards Division, it may be too late to effectively address the problem. Significant damage may already have been done and this damage is often in the form of harm to members of the public, the officer and the community’s trust in the agency.
Ultimately, internal affairs operations are vitally important for the agency as a whole and leaders throughout the department. First-line supervisors must be engaged in “inspecting what they expect” and having difficult conversations with officers as early as possible. Allowing an officer to develop a reputation for discourtesy, poor report writing or other minor performance issues without confronting the problem—all in the name of the defense that “it’s not my job”—is a proven recipe for legal liability and public trust disasters.
In this two-hour webinar, Attorney Matt Dolan will discuss:
“Thank you for doing this training! Every law enforcement & their families should have this training! SO IMPORTANT!”
“…Lt. Nieters’ ability to teach this class truly gripped me into seeing [that] I need a change. Hope to attend further training.”
-Patrolman, South Carolina
“Harry Dolan was one of the best instructors I have encountered in 28 years of service.”
“Chief Dolan seamlessly fused his knowledge of history, law enforcement and leadership to provide a wealth of information on this topic. Two days flew by, great course!”
“This course was one of the best & most informative courses I have ever taken. Capt. Babcock’s expertise in the course matter is excellent.’
“I would consider Matt to be a master orator. Kept a serious topic interesting with his unique and fantastic sense of humor.”
-Detective, South Dakota
“One of/if not the best training I’ve attended. Chief’s lectures were relatable, accurate, and captivating. I really enjoyed the entire week.”
“Very well done. [I] look forward to sending my police leaders to future Dolan Consulting Group trainings!
- Chief, Pennsylvania
“This should be required for ALL leaders (or people in command) across the nation.”
“I’ve sent 2 of my team members to Verbal De-Escalation. I’ve had it & it’s an amazing class. After encounters, I see the 180 degree difference in these young officers! I will petition to send all of them.”
-Attendee, North Carolina