If not confronted, toxic behavior by these “few bad apples” can prove deflating to the morale of their fellow officers in light of agency leaders’ apparent inability to hold them accountable for their actions. And the liability in the court of law and the court of public opinions created by toxic officers is made worse if it is shown that they were widely known to be seriously problematic but were never adequately confronted by agency leaders.
This training will introduce law enforcement leaders to strategies for confronting this small but extremely damaging presence in the workforce in a way that both protects the integrity of the organization and is legally defensible. Ensuring that these management techniques are legally defensible is particularly important because, in many cases, toxic employees tend to be perpetual plaintiffs who file baseless grievances, complaints and lawsuits throughout their careers as they refuse to accept responsibility for their actions.
Recognizing the Toxic Officer
- What are the common character traits?
- Walking, talking liabilities—the unleadable, the unfixable, the unmotivatable
- The impact of the toxic few on the agency
Identifying Toxic Individuals Before They Become Your Toxic Employee
- Background investigations—back to basics
- The field training program and the probationary process—a once in a career opportunity
- Avoiding the negligent hiring “doom loop” when faced with staffing shortages
Recognizing the Legal Avenues that Toxic Individuals Abuse
- Discrimination, retaliation and whistleblower protections under state and federal law
- Arbitration and personnel review boards
- If it’s not in writing, it didn’t happen—the costs of failing to detect, address and document significant conduct issues as early as possible
Confronting Toxic Behavior
- Evaluating performance in a way that reflects the realities in the workplace
- Progressive discipline and the Just Cause doctrine demonstrating a good faith effort to make all employees’ successful
- Best practices for making discipline stick when facing outside review in court or in arbitration
- Separation agreements and toxic employees
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