It is vital to successful agency operations that employee performance be observed, documented, and discussed effectively. Unfortunately, in far too many agencies, performance evaluations have little or no relationship to what supervisors are actually observing in the field.
The ramifications of broken performance evaluation systems include demoralizing high level performers, depriving struggling employees of the “wake up call” that they need to excel, and providing legal protection to toxic employees—those who are known inside the agency to be prone to misconduct or poor performance but whose written performance evaluations indicate that they are “meeting expectations.” When performance evaluations simply become something that agency supervisors complete in order to “check the box” and move on, they can be a detriment to agency operations and an asset to plaintiffs’ attorneys filing unfounded wrongful termination or failure-to-promote claims.
This webinar training is designed to assist agency leaders in determining what kind of formal performance evaluation system—if any—is right for your agency. Attorney Matt Dolan will discuss the legal pitfalls of continuing the use of broken performance evaluation systems that do not reflect the reality on the ground, and will discuss the common structural failings that doom so many supervisors who are attempting to accurately gage the good, the bad and the ugly that they are observing in their subordinates’ day-to-day performance.
“Thank you for doing this training! Every law enforcement & their families should have this training! SO IMPORTANT!”
“…Lt. Nieters’ ability to teach this class truly gripped me into seeing [that] I need a change. Hope to attend further training.”
-Patrolman, South Carolina
“Harry Dolan was one of the best instructors I have encountered in 28 years of service.”
“Chief Dolan seamlessly fused his knowledge of history, law enforcement and leadership to provide a wealth of information on this topic. Two days flew by, great course!”
“This course was one of the best & most informative courses I have ever taken. Capt. Babcock’s expertise in the course matter is excellent.’
“I would consider Matt to be a master orator. Kept a serious topic interesting with his unique and fantastic sense of humor.”
-Detective, South Dakota
“One of/if not the best training I’ve attended. Chief’s lectures were relatable, accurate, and captivating. I really enjoyed the entire week.”
“Very well done. [I] look forward to sending my police leaders to future Dolan Consulting Group trainings!
- Chief, Pennsylvania
“This should be required for ALL leaders (or people in command) across the nation.”
“I’ve sent 2 of my team members to Verbal De-Escalation. I’ve had it & it’s an amazing class. After encounters, I see the 180 degree difference in these young officers! I will petition to send all of them.”
-Attendee, North Carolina