It is vital to successful agency operations that officer performance be observed, documented, and discussed effectively. Fair, thorough, and consistent performance evaluations are a critical part of the job for newly promoted supervisors. Unfortunately, in far too many cases, performance evaluations begin as an afterthought for new supervisors and ultimately have little or no relationship to what supervisors are actually observing in the field. For new supervisors, in particular, it is critical that the process of evaluating performance and documenting performance is understood as a way to save careers, enhance agency operations, and improve morale.

The ramifications of inaccurate or incomplete performance evaluations include demoralizing high level performers, depriving struggling employees of the “wake up call” that they need to excel, and providing legal protection to toxic employees—those who are known inside the agency to be prone to misconduct or poor performance but whose written performance evaluations indicate that they are “meeting expectations.” When performance evaluations simply become something that agency supervisors complete in order to “check the box” and move on, they can be a detriment to agency operations and an asset to plaintiffs’ attorneys filing unfounded wrongful termination or failure-to-promote claims.

This webinar training is designed to assist new supervisors in engaging in an ongoing process of accurately gauging and communicating the good, the bad and the ugly that they are observing in their subordinates’ day-to-day performance.