Questions? CALL:  (919) 805-3020
Social Media Policies in Public Safety

Social Media Policies in Public Safety

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Webinar, N/A
Date(s):
  • Oct 7, 2025
Course Length:
  • 2-hour
Registration Fee:
    • $125.00 for the first attendee – $75.00 per each additional attendee

It has never been easier for law enforcement officers, firefighters, dispatchers, and other public safety employees to broadcast their personal views on a range of issues to the community and to the world through social media. With increasing regularity, employees openly share their views on local and national politics, internal agency operations, the competence of their agency leaders, and a multitude of other issues in a way that is accessible to the public.

This presents a difficult challenge to public agency leaders as they seek to hold employees accountable for statements that harm agency operations while also respecting employees’ First Amendment rights. This balance is made even more challenging due to the necessity of analyzing each individual posting to determine if the post is (1) a statement of public policy position, or (2) one that demeans members of the community that they are sworn to serve and, therefore, undermines their ability to serve in a public safety role.

In this two-hour webinar training, Attorney Matt Dolan will discuss:

  • Public safety employees’ freedom of speech rights and limitations in the age of social media
  • Consistent discipline in the face of controversial political statements
  • Conduct unbecoming standards—back to basics
  • Saving employees from themselves through clear policies and preventative training
  • Leading by example—the importance of command staff exhibiting discipline in their social media activity

Testimonials

Hiring and Retiring Healthy

  • “Thank you for doing this training! Every law enforcement & their families should have this training! SO IMPORTANT!”

-Detective, Utah

Verbal De-escalation: Surviving Verbal Conflict

  • “…Lt. Nieters’ ability to teach this class truly gripped me into seeing [that] I need a change. Hope to attend further training.”

-Patrolman, South Carolina

Improving Public Perception of the Police

  • “Harry Dolan was one of the best instructors I have encountered in 28 years of service.”

-Lieutenant, Wisconsin

Courageous Leadership for Today’s Public Safety

  • “Chief Dolan seamlessly fused his knowledge of history, law enforcement and leadership to provide a wealth of information on this topic. Two days flew by, great course!”

-Officer, Pennsylvania

Homicide Investigation

  • “This course was one of the best & most informative courses I have ever taken. Capt. Babcock’s expertise in the course matter is excellent.’

-Deputy, Florida

Making Discipline Stick

  • “I would consider Matt to be a master orator. Kept a serious topic interesting with his unique and fantastic sense of humor.”

-Detective, South Dakota

Verbal De-escalation

  • “One of/if not the best training I’ve attended. Chief’s lectures were relatable, accurate, and captivating. I really enjoyed the entire week.”

-Officer, Virginia

Taking the Lead: Courageous Leadership

  • “Very well done. [I] look forward to sending my police leaders to future Dolan Consulting Group trainings!

- Chief, Pennsylvania

Evidence-Based First-Line Supervision Training

  • “This should be required for ALL leaders (or people in command) across the nation.”

-Sergeant, Texas

Verbal De-escalation: Surviving Verbal Conflict

  • “I’ve sent 2 of my team members to Verbal De-Escalation. I’ve had it & it’s an amazing class. After encounters, I see the 180 degree difference in these young officers! I will petition to send all of them.”

-Attendee, North Carolina

Developing Organizational Performance Leadership