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The New Police Chief: Toolkit for Success

The New Police Chief: Toolkit for Success

  • Harry P. Dolan
    Chief of Police (Ret.)
  • Webinar, N/A
  • Aug 15, 2023
Course Length:
  • 2-hour
Registration Fee:
    • $125.00 for the first attendee – $75.00 per each additional attendee

Serving as a chief of police is one of the most honorable professions in law enforcement, but it can also be one of the most challenging for the men and women who first accept the role. In addition to leading their local agencies, new chiefs must also build trust and navigate relationships with local political leaders, city staff, prominent constituents, and more. In this two-hour webinar, retired Chief Harry P. Dolan will teach you what new chiefs need to know about leading from the front.

  • What does it take to get a job as a police chief- Do I have the right stuff and is it really for me?
  • What is it truly like being a police chief: Would most of them do it again?
  • Does it hurt to apply if you don’t get the job: Will the folks back home still like me?
  • What is the interview and background process actually like?
  • Is there a difference between working for a city manager or mayor?
  • Once hired, what to do and not do in the first year- The power of experience & mentorship
  • How to keep the job- If I can’t keep the job, how to depart with style
  • Keys to survival: As either an inside or outside chief
  • Lessons learned from chiefs who have succeeded and failed- “Welcome to the Arena”
  • Chief Dolan’s keys to success- It’s lonely at the top, but the view is great!
  • How to navigate external and internal politics and ethical dilemmas
  • How to retire healthy- know when it’s time to leave


Hiring and Retiring Healthy

  • “Thank you for doing this training! Every law enforcement & their families should have this training! SO IMPORTANT!”

-Detective, Utah

Verbal De-escalation: Surviving Verbal Conflict

  • “…Lt. Nieters’ ability to teach this class truly gripped me into seeing [that] I need a change. Hope to attend further training.”

-Patrolman, South Carolina

Improving Public Perception of the Police

  • “Harry Dolan was one of the best instructors I have encountered in 28 years of service.”

-Lieutenant, Wisconsin

Courageous Leadership for Today’s Public Safety

  • “Chief Dolan seamlessly fused his knowledge of history, law enforcement and leadership to provide a wealth of information on this topic. Two days flew by, great course!”

-Officer, Pennsylvania

Homicide Investigation

  • “This course was one of the best & most informative courses I have ever taken. Capt. Babcock’s expertise in the course matter is excellent.’

-Deputy, Florida

Making Discipline Stick

  • “I would consider Matt to be a master orator. Kept a serious topic interesting with his unique and fantastic sense of humor.”

-Detective, South Dakota

Verbal De-escalation

  • “One of/if not the best training I’ve attended. Chief’s lectures were relatable, accurate, and captivating. I really enjoyed the entire week.”

-Officer, Virginia

Taking the Lead: Courageous Leadership

  • “Very well done. [I] look forward to sending my police leaders to future Dolan Consulting Group trainings!

- Chief, Pennsylvania

Evidence-Based First-Line Supervision Training

  • “This should be required for ALL leaders (or people in command) across the nation.”

-Sergeant, Texas

Verbal De-escalation: Surviving Verbal Conflict

  • “I’ve sent 2 of my team members to Verbal De-Escalation. I’ve had it & it’s an amazing class. After encounters, I see the 180 degree difference in these young officers! I will petition to send all of them.”

-Attendee, North Carolina

Developing Organizational Performance Leadership