There are many occupations in which your appearance simply does not matter. Millions of people work remotely from their homes, or in offices where they are guaranteed to never see a customer. In these environments there is a strong argument to be made that professional attire is simply unnecessary. But law enforcement is not one of those professions.
In law enforcement, citizens look to you for help in their time of need and your appearance sends a message about your professionalism and legitimacy. When encountering difficult people in volatile situations, gaining voluntary compliance begins with the ethical appeal that is rooted in your professional appearance and speech. Furthermore, your appearance should clearly communicate that you are, in fact, a police officer rather than a random sloppily dressed person with a firearm.
In this two hour webinar, Chief Harry P. Dolan (Ret.) will discuss the importance of professional appearance of law enforcement officers as a vital part of effective communication and maintaining public trust.
“Thank you for doing this training! Every law enforcement & their families should have this training! SO IMPORTANT!”
“…Lt. Nieters’ ability to teach this class truly gripped me into seeing [that] I need a change. Hope to attend further training.”
-Patrolman, South Carolina
“Harry Dolan was one of the best instructors I have encountered in 28 years of service.”
“Chief Dolan seamlessly fused his knowledge of history, law enforcement and leadership to provide a wealth of information on this topic. Two days flew by, great course!”
“This course was one of the best & most informative courses I have ever taken. Capt. Babcock’s expertise in the course matter is excellent.’
“I would consider Matt to be a master orator. Kept a serious topic interesting with his unique and fantastic sense of humor.”
-Detective, South Dakota
“One of/if not the best training I’ve attended. Chief’s lectures were relatable, accurate, and captivating. I really enjoyed the entire week.”
“Very well done. [I] look forward to sending my police leaders to future Dolan Consulting Group trainings!
- Chief, Pennsylvania
“This should be required for ALL leaders (or people in command) across the nation.”
“I’ve sent 2 of my team members to Verbal De-Escalation. I’ve had it & it’s an amazing class. After encounters, I see the 180 degree difference in these young officers! I will petition to send all of them.”
-Attendee, North Carolina