Event security staff at special events—concerts, venues, stadiums, conferences, and more—cannot effectively lead people during a crisis situation if they are not building their legitimacy in non-emergency situations.

Training key event staff in verbal communication, de-escalation skills, and emergency response preparedness will not only improve the overall fan experience but will also help maintain order during an unsafe situation.

Furthermore, venue security staff are not naturally equipped to deal with high-risk incidents, such as the threat of terrorism, bomb/IEDs, fire, active shooters, aerial assaults, workplace violence, drones, inclement/severe weather and more.

This two-hour webinar will review how to properly train staff to be best prepared for the unexpected and educate listeners on the potential legal consequences of failing to do so.