We're now offering live-streaming classes for agencies who can't travel due to COVID-19 - Read Announcement
Questions? CALL:  (919) 805-3020
Procedural Justice: Improving Public Perception and Avoiding Conflict

Procedural Justice: Improving Public Perception and Avoiding Conflict

Instructor(s):
    Scott W. Phillips
  • Scott W. Phillips
    Scott W. Phillips, PhD
Date(s):
  • Aug 06, 2020
Time:
  • 2:00 - 4:00pm EST
Individual Fee:
  • $95.00 per registered attendee
Group Rate:
  • $95.00 for the first attendee - $50.00 per each additional attendee
Agency Pricing:
  • Please contact us for an agency-wide pricing quote.

The past few years have been extremely challenging for the law enforcement community. There has been a sizable shift in public support for the police, which was likely influenced by media coverage and extreme political activism. Still, the police bear some responsibility for the public’s views of an officer’s behavior. The actions of an individual officer can impact the public’s opinion of officers across the country—fairly or unfairly.

One approach to improving the public’s opinion of the police is the practice of procedural justice. This tactic of policing at the street-level seeks to ensure that the process of policing is considered fair and reasonable by the individual as well as those watching the interaction. It requires officers to avoid behavior that would be considered rude, disrespectful, or simply unfair.

This webinar will review the research associated with police behavior and how citizens are likely to interpret an officer’s actions. It will help officers and administrators understand the impact of calm and respectful behavior on the public’s perceptions of the police. Further, the positive actions of one officer can improve the long-term cooperation of the larger community toward the law enforcement goals of crime reduction and an improved quality of life for all citizens.

Developing Organizational Performance Leadership