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Honoring Our Duty to Intervene

Honoring Our Duty to Intervene

  • Harry P. Dolan
    Chief of Police (Ret.)
  • Webinar, N/A
  • Jun 26, 2023
Course Length:
  • 2-hour
Registration Fee:
    • $125.00 for the first attendee – $75.00 per each additional attendee

Just as we would never hesitate to physically jump in and help our coworkers when they are struggling with a suspect who is physically resisting arrest, we need to be equally willing – and equipped – to step in and help our coworkers when we see them sliding towards making bad decisions in a police-citizen interaction.

There is a vital need to prepare officers with the knowledge and skills to intercede and protect fellow officers from engaging in behaviors that might result in criminal liability, civil liability, or damage the reputation of the agency and the profession.  These skills go far beyond intervention after an incident has already unfolded. 

In this webinar, Chief Harry P. Dolan (Ret.) will discuss the tools of persuasion and de-escalation necessary to better equip officers to intervene before an excessive use of force or other deprivation of rights has occurred. Topics discussed will include:

  • Understanding the “Verbal Contact and Cover” Principle
  • Recognizing “Hot Buttons” and identifying the indicators that verbal conflict is about to lead to a potentially career-altering consequence for you or your partner
  • Understanding why police professionals fall prey to the “Rope-a-Dope Syndrome”
  • Recognizing the Role of “Groupthink,” “Diffusion of Responsibility,” “Bystander Effect,” and the “Power of One” as it relates to emergency situations


Hiring and Retiring Healthy

  • “Thank you for doing this training! Every law enforcement & their families should have this training! SO IMPORTANT!”

-Detective, Utah

Verbal De-escalation: Surviving Verbal Conflict

  • “…Lt. Nieters’ ability to teach this class truly gripped me into seeing [that] I need a change. Hope to attend further training.”

-Patrolman, South Carolina

Improving Public Perception of the Police

  • “Harry Dolan was one of the best instructors I have encountered in 28 years of service.”

-Lieutenant, Wisconsin

Courageous Leadership for Today’s Public Safety

  • “Chief Dolan seamlessly fused his knowledge of history, law enforcement and leadership to provide a wealth of information on this topic. Two days flew by, great course!”

-Officer, Pennsylvania

Homicide Investigation

  • “This course was one of the best & most informative courses I have ever taken. Capt. Babcock’s expertise in the course matter is excellent.’

-Deputy, Florida

Making Discipline Stick

  • “I would consider Matt to be a master orator. Kept a serious topic interesting with his unique and fantastic sense of humor.”

-Detective, South Dakota

Verbal De-escalation

  • “One of/if not the best training I’ve attended. Chief’s lectures were relatable, accurate, and captivating. I really enjoyed the entire week.”

-Officer, Virginia

Taking the Lead: Courageous Leadership

  • “Very well done. [I] look forward to sending my police leaders to future Dolan Consulting Group trainings!

- Chief, Pennsylvania

Evidence-Based First-Line Supervision Training

  • “This should be required for ALL leaders (or people in command) across the nation.”

-Sergeant, Texas

Verbal De-escalation: Surviving Verbal Conflict

  • “I’ve sent 2 of my team members to Verbal De-Escalation. I’ve had it & it’s an amazing class. After encounters, I see the 180 degree difference in these young officers! I will petition to send all of them.”

-Attendee, North Carolina

Developing Organizational Performance Leadership