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Confronting Bias-Based Policing Challenges

Confronting Bias-Based Policing Challenges

  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
  • Live Streamed, N/A
  • Aug 24, 2020 - Aug 24, 2020
Registration Fee:
  • Individual: $195.00 for the first attendee – $95.00 per each additional attendee.
    Agency: Please contact us for an agency-wide pricing quote

Due to travel restrictions to halt the spread of COVID-19, we are offering some of our classes as live-streamed, online events. When you register for a class, you will receive a private link to that online course.

Recent public opinion surveys have revealed that a substantial portion of the American public believes that racial bias has a significant impact on police operations and that this bias is widespread. At the Dolan Consulting Group, we find this very concerning. First of all, because it undermines police legitimacy among so many of our citizens. Secondly, because there is a lack of evidence to support the assertion that bias-based policing is a widespread issue.

While we reject the contention that “systemic racism” is widespread throughout all of law enforcement, we must also acknowledge that individual cases of racial bias exist among law enforcement professionals and that bias impacts some officers’ interactions with the public. When this does occur, no matter how small the number of individual officers involved, the damage to police legitimacy is enormous.

There exists today a great need in American policing to confront the genuine concerns expressed by many citizens, community groups, and elected officials regarding police bias. Further, there is a call from many for police professionals to provide personnel with a renewed sense of the historic tradition of the police serving as “Guardians of the Peace” and the correlation with police legitimacy. Our communities deserve no less than an unwavering commitment to historic community-oriented policing focused on Peelian Principles of service, “the police are the public and the public are the police.”

To that end, this training on the topic of Confronting Bias-Based Policing Challenges strives to provide law enforcement professionals with the knowledge and actionable tools to meet today’s call for greater police legitimacy and accountability.

Public perceptions of bias and the repercussions for police legitimacy 

  • Getting back to Peelian Principles—understanding and reflecting community priorities
  • Embracing transparency in agency operations—including traffic stop and arrest data and decision-making in deploying officers in the field
  • Creating enforcement priorities based on community priorities

Unbiased and ethically defensible hiring, promotional and disciplinary decisions

  • Embracing diversity in recruiting and hiring
  • Ensuring consistency in discipline, regardless of race gender or other factors unrelated to job performance
  • Creating promotional processes that are transparent and unbiased

Early intervention when confronting harassing behavior or other bias-based conduct issues within the department and in the field

  • Prioritizing background investigations to screen for character issues, including biases that have significant potential to manifest themselves in officer behavior
  • Utilizing the field training process as a means of vetting, with an emphasis on demeanor and decision-making in encountering citizens from diverse backgrounds
  • Embracing the sterile cockpit rule while on duty

Confronting bias as a leadership challenge

  • Combating groupthink, the diffusion of responsibility and the bystander effect among agency leaders
  • Emphasizing a duty to intervene and a duty to report when front-line officers encounter instances of bias


Hiring and Retiring Healthy

  • “Thank you for doing this training! Every law enforcement & their families should have this training! SO IMPORTANT!”

-Detective, Utah

Verbal De-escalation: Surviving Verbal Conflict

  • “…Lt. Nieters’ ability to teach this class truly gripped me into seeing [that] I need a change. Hope to attend further training.”

-Patrolman, South Carolina

Improving Public Perception of the Police

  • “Harry Dolan was one of the best instructors I have encountered in 28 years of service.”

-Lieutenant, Wisconsin

Courageous Leadership for Today’s Public Safety

  • “Chief Dolan seamlessly fused his knowledge of history, law enforcement and leadership to provide a wealth of information on this topic. Two days flew by, great course!”

-Officer, Pennsylvania

Homicide Investigation

  • “This course was one of the best & most informative courses I have ever taken. Capt. Babcock’s expertise in the course matter is excellent.’

-Deputy, Florida

Making Discipline Stick

  • “I would consider Matt to be a master orator. Kept a serious topic interesting with his unique and fantastic sense of humor.”

-Detective, South Dakota

Verbal De-escalation

  • “One of/if not the best training I’ve attended. Chief’s lectures were relatable, accurate, and captivating. I really enjoyed the entire week.”

-Officer, Virginia

Taking the Lead: Courageous Leadership

  • “Very well done. [I] look forward to sending my police leaders to future Dolan Consulting Group trainings!

- Chief, Pennsylvania

Evidence-Based First-Line Supervision Training

  • “This should be required for ALL leaders (or people in command) across the nation.”

-Sergeant, Texas

Verbal De-escalation: Surviving Verbal Conflict

  • “I’ve sent 2 of my team members to Verbal De-Escalation. I’ve had it & it’s an amazing class. After encounters, I see the 180 degree difference in these young officers! I will petition to send all of them.”

-Attendee, North Carolina

Developing Organizational Performance Leadership