Each of us has a duty to intervene to protect our fellow officers in the field. We routinely practice this principle regarding physical dangers. We watch our partners’ backs to warn them about physical dangers and physically intervene to protect them from those dangers. We would not hesitate to intervene if someone threatens our partner physically.
But why, then, do we often stand by, acting powerless, when our partner losses his or her composure in a verbal altercation? Why do we fail to protect one another from being “rope-a-doped” into verbal interactions that can unnecessarily escalate situations and imperil their careers? This critical training provides public safety professionals with the vital skills to Survive Verbal Conflict®, thereby keeping the training tape from running out!
In this two-hour webinar, Chief Harry P. Dolan (ret.) will explain the importance of his Verbal Contact and Cover Principle, which has provided tens of thousands of public safety professionals throughout the United States with critical tools to both de-escalate verbal encounters and honor our Moral and Legal Duty to Intervene. This training is a critical component of his widely successful verbal de-escalation training—Surviving Verbal Conflict®.
Webinar learning objectives will include:
“Thank you for doing this training! Every law enforcement & their families should have this training! SO IMPORTANT!”
“…Lt. Nieters’ ability to teach this class truly gripped me into seeing [that] I need a change. Hope to attend further training.”
-Patrolman, South Carolina
“Harry Dolan was one of the best instructors I have encountered in 28 years of service.”
“Chief Dolan seamlessly fused his knowledge of history, law enforcement and leadership to provide a wealth of information on this topic. Two days flew by, great course!”
“This course was one of the best & most informative courses I have ever taken. Capt. Babcock’s expertise in the course matter is excellent.’
“I would consider Matt to be a master orator. Kept a serious topic interesting with his unique and fantastic sense of humor.”
-Detective, South Dakota
“One of/if not the best training I’ve attended. Chief’s lectures were relatable, accurate, and captivating. I really enjoyed the entire week.”
“Very well done. [I] look forward to sending my police leaders to future Dolan Consulting Group trainings!
- Chief, Pennsylvania
“This should be required for ALL leaders (or people in command) across the nation.”
“I’ve sent 2 of my team members to Verbal De-Escalation. I’ve had it & it’s an amazing class. After encounters, I see the 180 degree difference in these young officers! I will petition to send all of them.”
-Attendee, North Carolina