Instructor
Matt Dolan

Matt Dolan

Attorney & Director, Dolan Consulting Group, NC

Matt Dolan is a licensed attorney in the State of Illinois, who specializes in training and advising public safety agencies in matters of legal liability. His training focuses on helping agency leaders create sound policies and procedures as a proactive means of minimizing their exposure to costly liability.

Matt received his Bachelor’s Degree in Political Science from DePaul University and his J.D. from Loyola University Chicago School of Law.

A member of a law enforcement family dating back three generations, he serves as both Director and Public Safety Instructor with Dolan Consulting Group. He has trained and advised thousands of public safety professionals throughout the United States in matters of legal liability.

Upcoming Courses with Matt Dolan


Instructor(s):
  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
  • Brian Nanavaty
    Captain, Indianapolis Metropolitan Police Department, IN
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Richmond, VA
Region:
  • South
Date(s):
  • October 2 - October 6, 2017
Registration Fee:
  • $995.00

Five-day first-line supervisory course critical for both new and experienced public safety supervisors committed to leading from the front.

No public safety organization can function without well trained first-line leaders. The first-line supervisor is the most influential position within the organization. Their role, therefore, demands strong leadership, self-confidence, competence, management skills, and an understanding of how to influence their subordinates, the organization, and the community.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Clarksville, IN
Region:
  • Midwest
Date(s):
  • September 7 - September 8, 2017
Registration Fee:
  • $390.00

A promotion to a supervisory position is an invitation to enter the world of personnel management. This course will provide attendees with the knowledge necessary to recognize the most common and costly personnel liability issues confronting supervisors in public safety.

Far too many supervisors are learning about these challenges through the process of trial and error—at great expense to the agencies and themselves. In this course, federal and state statutes and case law will be utilized to illustrate the potential pitfalls of employee relations in public safety administration and the means by which those liability risks can be managed.

This course is designed to prepare public safety supervisors to take preventative steps to limit supervisor liability, maintain organizational standards and protect employee rights under the law.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Gonzales, LA
Region:
  • South
Date(s):
  • November 13 - November 14, 2017
Registration Fee:
  • $390.00

The vast majority of citizen complaints and internal acts of employee misconduct encountered by government agencies are generated by a small number of problem individuals. It is crucial, therefore, that government agencies can successfully discipline these few “bad apples”.

In other cases, disciplinary action is necessary to hold essentially good employees accountable for misconduct that threatens agency operations. In these cases, making discipline stick is actually in the interest of the employee, as it can serve as a much needed “wake up call” to an employee before performance issues become so serious that termination is required or public safety is threatened.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Gonzales, LA
Region:
  • South
Date(s):
  • October 16 - October 17, 2017
Registration Fee:
  • $390.00

A promotion to a supervisory position is an invitation to enter the world of personnel management. This course will provide attendees with the knowledge necessary to recognize the most common and costly personnel liability issues confronting supervisors in public safety.

Far too many supervisors are learning about these challenges through the process of trial and error—at great expense to the agencies and themselves. In this course, federal and state statutes and case law will be utilized to illustrate the potential pitfalls of employee relations in public safety administration and the means by which those liability risks can be managed.

This course is designed to prepare public safety supervisors to take preventative steps to limit supervisor liability, maintain organizational standards and protect employee rights under the law.

Instructor(s):
  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
  • Brian Nanavaty
    Captain, Indianapolis Metropolitan Police Department, IN
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Las Vegas, NV
Region:
  • West
Date(s):
  • November 13 - November 17, 2017
Registration Fee:
  • $995.00

Five-day first-line supervisory course critical for both new and experienced public safety supervisors committed to leading from the front.

No public safety organization can function without well trained first-line leaders. The first-line supervisor is the most influential position within the organization. Their role, therefore, demands strong leadership, self-confidence, competence, management skills, and an understanding of how to influence their subordinates, the organization, and the community.

Instructor(s):
  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
  • Brian Nanavaty
    Captain, Indianapolis Metropolitan Police Department, IN
  • Daniel Nieters
    Sergeant, Raleigh Police Department, NC
Location:
  • Marietta, GA
Region:
  • South
Date(s):
  • October 9 - October 13, 2017
Registration Fee:
  • $995.00

Five-day first-line supervisory course critical for both new and experienced public safety supervisors committed to leading from the front.

No public safety organization can function without well trained first-line leaders. The first-line supervisor is the most influential position within the organization. Their role, therefore, demands strong leadership, self-confidence, competence, management skills, and an understanding of how to influence their subordinates, the organization, and the community.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Wilmington, NC
Region:
  • South
Date(s):
  • September 18 - September 19, 2017
Registration Fee:
  • $390.00

The process of recruiting, vetting and hiring qualified applicants represents one of the greatest challenges confronting law enforcement. Agencies are looking to new recruiting strategies well beyond putting out the “help wanted” sign. This is particularly true as agencies recruit men and women of the millennial generation.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Wilmington, NC
Region:
  • South
Date(s):
  • September 20 - September 22, 2017
Registration Fee:
  • $595.00

The vast majority of citizen complaints and internal acts of employee misconduct encountered by government agencies are generated by a small number of problem individuals. It is crucial, therefore, that government agencies can successfully discipline these few “bad apples”.

In other cases, disciplinary action is necessary to hold essentially good employees accountable for misconduct that threatens agency operations. In these cases, making discipline stick is actually in the interest of the employee, as it can serve as a much needed “wake up call” to an employee before performance issues become so serious that termination is required or public safety is threatened.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Fort Myers, FL
Region:
  • South
Date(s):
  • September 12 -September 13, 2017
Registration Fee:
  • $390.00

The process of recruiting, vetting and hiring qualified applicants represents one of the greatest challenges confronting law enforcement. Agencies are looking to new recruiting strategies well beyond putting out the “help wanted” sign. This is particularly true as agencies recruit men and women of the millennial generation.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Frisco, TX
Region:
  • South
Date(s):
  • August 30 - August 31, 2017
Registration Fee:
  • $390.00

The process of recruiting, vetting and hiring qualified applicants represents one of the greatest challenges confronting law enforcement. Agencies are looking to new recruiting strategies well beyond putting out the “help wanted” sign. This is particularly true as agencies recruit men and women of the millennial generation.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Nashville, TN
Region:
  • South
Date(s):
  • December 4 - December 5, 2017
Registration Fee:
  • $390.00

The process of recruiting, vetting and hiring qualified applicants represents one of the greatest challenges confronting law enforcement. Agencies are looking to new recruiting strategies well beyond putting out the “help wanted” sign. This is particularly true as agencies recruit men and women of the millennial generation.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Madison, TN
Region:
  • South
Date(s):
  • December 6, 2017
Registration Fee:
  • $195.00

Public safety professionals are recognizing a common problem in agencies throughout the country: a small but distinct element in the workforce that generates the overwhelming majority of stress for fellow officers and supervisors. These are an agency’s toxic employees—who can be such a distraction from the agency mission that supervisors and other employees seem to spend more time dealing with internal issues than they spend actually serving and protecting the public. Toxic employees tend to be perpetual plaintiffs who file baseless grievances, complaints and lawsuits throughout their careers. They work to intimidate supervisors while deflating the morale of their fellow employees due to management’s apparent inability to hold them accountable for their actions.

This course will prepare public safety leaders to deal with this small but extremely damaging presence in the workforce in a way that both protects the integrity of the organization and is legally defensible. Ensuring that these management techniques are legally defensible is particularly important in light of the fact that one of the dominant traits of many toxic employees is that they are highly litigious.

Instructor(s):
  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
  • Brian Nanavaty
    Captain, Indianapolis Metropolitan Police Department, IN
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Murray, UT
Region:
  • Midwest
Date(s):
  • November 27 - December 1, 2017
Registration Fee:
  • $995.00

Five-day first-line supervisory course critical for both new and experienced public safety supervisors committed to leading from the front.

No public safety organization can function without well trained first-line leaders. The first-line supervisor is the most influential position within the organization. Their role, therefore, demands strong leadership, self-confidence, competence, management skills, and an understanding of how to influence their subordinates, the organization, and the community.

Instructor(s):
  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
  • Brian Nanavaty
    Captain, Indianapolis Metropolitan Police Department, IN
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Monroe, LA
Region:
  • South
Date(s):
  • December 11 - December 15, 2017
Registration Fee:
  • $995.00

Five-day first-line supervisory course critical for both new and experienced public safety supervisors committed to leading from the front.

No public safety organization can function without well trained first-line leaders. The first-line supervisor is the most influential position within the organization. Their role, therefore, demands strong leadership, self-confidence, competence, management skills, and an understanding of how to influence their subordinates, the organization, and the community.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Grand Rapids, MI
Region:
  • Midwest
Date(s):
  • October 2, 2017
Registration Fee:
  • $195.00

The process of recruiting, vetting and hiring qualified applicants represents one of the greatest challenges confronting law enforcement. Agencies are looking to new recruiting strategies well beyond putting out the “help wanted” sign. This is particularly true as agencies recruit men and women of the millennial generation.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Grand Rapids, MI
Region:
  • Midwest
Date(s):
  • October 3, 2017
Registration Fee:
  • $195.00

It is vital to successful agency operations that employee performance be observed, documented and discussed effectively. Unfortunately, in far too many agencies, performance evaluations have little or no relationship to what supervisors are actually observing in the field.

The ramifications of broken performance evaluation systems include demoralizing high level performers, depriving struggling employees of the “wake up call” that they need to excel, and providing legal protection to toxic employees—those who are known inside the agency to be prone to misconduct or poor performance but whose written performance evaluations indicate that they are “meeting expectations”. When performance evaluations simply become something that agency supervisors complete in order to “check the box” and move on, they can be a detriment to agency operations and an asset to plaintiff’s attorneys filing unfounded wrongful termination or failure-to-promote claims.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Brigham City, UT
Region:
  • West
Date(s):
  • January 17 - January 18, 2018
Registration Fee:
  • $390.00

The vast majority of citizen complaints and internal acts of employee misconduct encountered by government agencies are generated by a small number of problem individuals. It is crucial, therefore, that government agencies can successfully discipline these few “bad apples”.

In other cases, disciplinary action is necessary to hold essentially good employees accountable for misconduct that threatens agency operations. In these cases, making discipline stick is actually in the interest of the employee, as it can serve as a much needed “wake up call” to an employee before performance issues become so serious that termination is required or public safety is threatened.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Cape Coral, FL
Region:
  • South
Date(s):
  • January 30 - January 31, 2018
Registration Fee:
  • $390.00

The vast majority of citizen complaints and internal acts of employee misconduct encountered by government agencies are generated by a small number of problem individuals. It is crucial, therefore, that government agencies can successfully discipline these few “bad apples”.

In other cases, disciplinary action is necessary to hold essentially good employees accountable for misconduct that threatens agency operations. In these cases, making discipline stick is actually in the interest of the employee, as it can serve as a much needed “wake up call” to an employee before performance issues become so serious that termination is required or public safety is threatened.

Unfortunately, research has revealed that when disciplinary actions are reviewed by an outside source (i.e., grievance arbitrator or civil service board), the employer’s discipline is overturned or reduced about half of the time.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Fort Wayne, IN
Region:
  • Midwest
Date(s):
  • October 30, 2017
Registration Fee:
  • $195.00

The vast majority of citizen complaints and internal acts of employee misconduct encountered by government agencies are generated by a small number of problem individuals. It is crucial, therefore, that government agencies can successfully discipline these few “bad apples”.

In other cases, disciplinary action is necessary to hold essentially good employees accountable for misconduct that threatens agency operations. In these cases, making discipline stick is actually in the interest of the employee, as it can serve as a much needed “wake up call” to an employee before performance issues become so serious that termination is required or public safety is threatened.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
  • Brian Nanavaty
    Captain, Indianapolis Metropolitan Police Department, IN
  • Brian McEwen
    Sergeant, Indianapolis Metropolitan Police Department, IN
Location:
  • Frisco, TX
Region:
  • South
Date(s):
  • October 25 - October 26, 2017
Registration Fee:
  • $390.00

In law enforcement agencies across the country, there is a natural tendency not to address the signs of police misconduct and personal distress until they reach a critical point—meaning that the professional and personal unraveling of officers is on display for the media, public trust is negatively affected and severe officer discipline, termination or other self-destructive officer outcomes are inevitable. It is vital that agencies break this pattern and embrace pro-active hiring initiatives and early intervention as a method of minimizing the damage ultimately done to officer safety, public safety and officers’ livelihoods when cumulative issues—left untreated—rise to the level of crisis.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Little Falls, NJ
Region:
  • Northeast
Date(s):
  • February 20, 2018
Registration Fee:
  • $195.00

A promotion to a supervisory position is an invitation to enter the world of personnel management. This course will provide attendees with the knowledge necessary to recognize the most common and costly personnel liability issues confronting supervisors in public safety.

Far too many supervisors are learning about these challenges through the process of trial and error—at great expense to the agencies and themselves. In this course, federal and state statutes and case law will be utilized to illustrate the potential pitfalls of employee relations in public safety administration and the means by which those liability risks can be managed.

This course is designed to prepare public safety supervisors to take preventative steps to limit supervisor liability, maintain organizational standards and protect employee rights under the law.

Instructor(s):
  • Harry P. Dolan
    Chief of Police, Raleigh Police Department, NC (Ret.)
  • Brian Nanavaty
    Captain, Indianapolis Metropolitan Police Department, IN
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Waukee, IA
Region:
  • Midwest
Date(s):
  • October 15 - October 19, 2017
Registration Fee:
  • $995.00

Five-day first-line supervisory course critical for both new and experienced public safety supervisors committed to leading from the front.

No public safety organization can function without well trained first-line leaders. The first-line supervisor is the most influential position within the organization. Their role, therefore, demands strong leadership, self-confidence, competence, management skills, and an understanding of how to influence their subordinates, the organization, and the community.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Las Vegas, NV
Region:
  • West
Date(s):
  • September 25 - September 26, 2017
Registration Fee:
  • $390.00

The vast majority of citizen complaints and internal acts of employee misconduct encountered by government agencies are generated by a small number of problem individuals. It is crucial, therefore, that government agencies can successfully discipline these few “bad apples”.

In other cases, disciplinary action is necessary to hold essentially good employees accountable for misconduct that threatens agency operations. In these cases, making discipline stick is actually in the interest of the employee, as it can serve as a much needed “wake up call” to an employee before performance issues become so serious that termination is required or public safety is threatened.

Instructor(s):
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC
Location:
  • Las Vegas, NV
Region:
  • West
Date(s):
  • September 27, 2017
Registration Fee:
  • $195.00

A new level of society-wide transparency has accompanied technological developments in recording and in individuals’ ability to engage in public expression through social media. This has presented law enforcement agencies with new opportunities in identifying suspects, solving crimes and holding officers accountable to agency standards of conduct. It has also presented these agencies with significant challenges. Most notable of these challenges is a level of transparency and scrutiny for officers—on and off the job—that is unprecedented.

Developing Organizational Performance Leadership