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Durham police trained in verbal de-escalation tactics

DURHAM, N.C. (WNCN) — Nearly every Durham Police Department employee is now trained in verbal de-escalation tactics.

The announcement was made Tuesday during the final training session led by retired Raleigh police chief Harry Dolan.

The purpose of the training is to improve police-community relations, reduce citizen complaints and improve safety for officers and the public.

More than 100 sworn and non-sworn staff attended the final training class held at the Holton Career Center in Durham.

Assistant police chief Ed Sarvis told CBS North Carolina he is confident the training will enable DPD to better serve the public.

“We’re talking about the importance of how to deal with people, treat them with respect, tell them why when you can, and you get a lot more cooperation,” Sarvis said.

De-escalation training was implemented under former chief Jose Lopez.


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