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Training Available

Taking the Lead: Courageous Leadership for Today’s Public Safety


  • Harry P. Dolan
    Chief of Police (Ret.)

“Taking the Lead”: Courageous Leadership for Today’s Public Safety Professionals provides public safety professionals of all ranks, sworn and civilian, with practical time-tested leadership lessons learned from the arena. The program has been developed to prepare today’s leaders to confront the new reality of heightened transparency and unprecedented expectations.

As one of the nation’s most experienced police chiefs, Harry P. Dolan, places a laser-like focus on specific leadership actions and traits that have led to success or failure when navigating challenging times. “We are not doomed to repeat history if we grow to understand that war stories may indeed be case studies. When combined with evidence-based research, these case studies and practical experience contain valuable leadership lessons."

Policing Domestic Violence: Evidence-Based Practices


  • Dr. Richard Johnson
    Chief Academic Officer

This course introduces law enforcement personnel to effective, evidence-based strategies for policing domestic violence in a way that improves officer safety, increases victim safety, and seeks offender accountability regarding crimes of intimate partner violence. Using empirical research findings as a foundation, this course will expose officers to four types of intimate partner violence batterers. The course will reveal how each batterer type developed differently responds differently to criminal justice interventions. It will discuss what evidence-based actions officers can take to increase the likelihood the victim will cooperate with the prosecution process and leave the relationship for good. It will reveal the factors that increase the likelihood an officer will be assaulted at the scene, and the factors correlated with officer survival of assaults at these calls. It will address how to use information and physical evidence to help determine which party was the primary aggressor. Finally, it will discuss how to present documentation of the incident in a manner that best increases the chances for prosecution and conviction. This course is appropriate for any law enforcement personnel, including probation officers and prosecutors, who deal with cases of intimate partner violence.

sUAS Drone Ground School & Flight Training


  • Bill Bongle
    Captain, Green Bay Police Department, WI (Ret.)

Small Unmanned Aerial Systems (commonly referred to as sUAS or “drones”) are an emerging technology, which offers exciting possibilities for public safety. Drones are being used to aid in disaster relief, search and rescue and to provide situational awareness while keeping first responders out of harm’s way. Despite the many legitimate uses of drones, privacy advocates have raised concerns and in some cases have sought to prevent police agencies from using them. Several states have passed “drone legislation” which regulates the way drones may be used. In addition to state regulation, public safety agencies seeking to use a drone must also receive approval from the FAA. This two-day training course will assist you in getting your drone program off the ground.

Homicide Investigation Training


  • Everett C. Babcock
    Cpt., Kansas City Police Department, MO

This is a comprehensive course on how to investigate homicides and other suspicious deaths. Through the use of classroom lectures, video segments, photographs, case study exercises, and hands-on practical exercises, attendees will be provided with a thorough education in the specific techniques involved in these types of investigations. Taught by instructors with extensive backgrounds in death investigations, this course will cover such topics as initial response and securing the scene, crime scene search methods, obtaining search warrants, identifying and preserving forensic evidence, witness interviews, suspect interrogations, report writing, and testifying. The course will also discuss suicides, death investigations involving children, and the capabilities of forensic evidence analysis. Throughout this course an emphasis is placed on protecting constitutional rights, seeking the truth, avoiding false confessions, and respecting the victim’s family. This course is intentionally designed for law enforcement officers from all sizes of agencies that might be tasked with a death investigation.

Street Sergeant®: Evidence-Based First-Line Supervision Training


  • Harry P. Dolan
    Chief of Police (Ret.)
  • Brian Nanavaty
    Captain, Indianapolis Metropolitan Police Department, IN
  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC

Five-day first-line supervisory course critical for both new and experienced public safety supervisors committed to leading from the front.

No public safety organization can function without well trained first-line leaders. The first-line supervisor is the most influential position within the organization. Their role, therefore, demands strong leadership, self-confidence, competence, management skills, and an understanding of how to influence their subordinates, the organization, and the community.

Verbal De-escalation Train The Trainer Program: Surviving Verbal Conflict®


  • Harry P. Dolan
    Chief of Police (Ret.)
  • Paul W. Luster
    Major, Kansas City Police Department, MO
  • Daniel Nieters
    Lieutenant, Raleigh Police Department, NC

Chief Harry P. Dolan’s, (Ret.) Train the Trainer Program: Surviving Verbal Conflict® has been provided to tens of thousands of public safety professionals throughout the country. In response to popular requests, Chief Dolan has developed a train the trainer program providing public safety professionals with the training, tools and material required to train agency personnel in the highly acclaimed Verbal De-escalation Surviving Verbal Conflict® Program.

Verbal De-escalation Train the Trainer Program: Surviving Verbal Conflict® course develops and prepares public safety professionals to serve as trainers in Surviving Verbal Conflict®. The 3 ½ day (26 hour) course covers the Surviving Verbal Conflict® course material as well as instructor development content such as how to present the lesson plan & program, student learning styles, and teaching practical exercises. Participants will be provided with all instructor related materials supporting their presentations i.e. SVC PowerPoint presentation, workbooks, practical exercises, as well as ongoing technical support.

Today’s increased service demands and the scrutiny placed upon public safety professionals have resulted in a growing need to master verbal conflict management skills. When negative verbal encounters escalate to the point where physical intervention is used, criticism often results when it is later discovered that there is little evidence of verbal de-escalation techniques employed by officers. This is particularly true when incident video and audio reviews are utilized. In some cases, it has become clear that the verbal actions of the public safety responders served to escalate the situation. Administrators are now asking, “Is this an area in which the training tape has run out? Have we adequately trained our personnel to successfully manage and respond to verbal confrontations in a professional manner?"

Developing Organizational Performance Leadership