Course Catalog

Making Discipline Stick®

Instructor(s):

  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC

The vast majority of citizen complaints and internal acts of employee misconduct encountered by government agencies are generated by a small number of problem individuals. It is crucial, therefore, that government agencies can successfully discipline these few “bad apples”.

In other cases, disciplinary action is necessary to hold essentially good employees accountable for misconduct that threatens agency operations. In these cases, making discipline stick is actually in the interest of the employee, as it can serve as a much needed “wake up call” to an employee before performance issues become so serious that termination is required or public safety is threatened.

Substance Abuse and Impairment in the Workplace

Instructor(s):

Over 15% of the United States workforce has self-reported being under the influence of alcohol in the workplace at least once in the last year, according to according to the National Institutes of Health. Add prescription drugs, illegal drugs and other impairing substances to the mix—particularly in light of nationwide legalization and decriminalization of certain drugs—and it seems only reasonable to suspect that this trend will rise.

Biased-Based Policing Reports: Best Practices

Instructor(s):

In response to CALEA accreditation requirements and / or public allegations of racial profiling, many law enforcement agencies have begun to track the race, ethnicity, and gender of those who are stopped, searched, arrested, and / or were the subject of a use of force by officers.

If not researched and written properly, these reports have the potential to be misinterpreted by the media or community groups, needlessly damage the public image of your agency, undermine the legitimacy of your agency with the public, and lower officer morale. This workshop offers crucial skills necessary to present the information in your report in a manner that minimizes the risk of misinterpretation or manipulation, and presents the work of your agency in the most accurate and professionally responsive manner possible.

The “Out of Car Experience”: Building Trust Within Your Community

Instructor(s):

  • Bill Bongle
    Captain, Green Bay Police Department, WI (Ret.)

Recent events in policing have reaffirmed the need for police agencies to build relationships and trust within their communities.

This training will help the student to understand what communities expect of their police, leverage the power of neighborhoods, mobilize the public, and engage community partners in sharing responsibility for public safety. 

Body-Worn Cameras, Civilian Recordings and Social Media—New Legal Challenges

Instructor(s):

  • Matt Dolan
    Attorney & Director, Dolan Consulting Group, NC

A new level of society-wide transparency has accompanied technological developments in recording and in individuals’ ability to engage in public expression through social media. This has presented law enforcement agencies with new opportunities in identifying suspects, solving crimes and holding officers accountable to agency standards of conduct. It has also presented these agencies with significant challenges. Most notable of these challenges is a level of transparency and scrutiny for officers—on and off the job—that is unprecedented.

Community Policing: Winning Back Your Community

Instructor(s):

Police-community relations is, by all accounts, the most critical issue facing law enforcement in America today. This training seminar presents law enforcement leaders with solutions, based on empirical research and actual practice, for improving citizen satisfaction, citizen confidence, and citizen support for law enforcement officers. This training utilizes the findings from social scientific research to identify what factors influence citizen satisfaction with the police, then provides real-life case study examples to illustrate each of the solutions identified by the research. This training is suited for law enforcement leaders of any rank who engage in directing agency operations and assist in forming departmental policies.

Developing Organizational Performance Leadership