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DCG Articles
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Seminar teaches police to deal with verbal conflict

The situation echoed a scene that caught national attention and enraged protestors: two police officers approaching a man on the street selling cigarettes, upset over what he felt was unfair targeting. But unlike the way the 2014 arrest of Eric Garner ended in his death in New York City, this scene ended with Harry Dolan, […]

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Expert to Durham cops: What would Aristotle do?

DURHAM – Harry Dolan wants Durham cops to be more like Aristotle. Dolan, who retired as Raleigh’s police chief in 2012, believes the ancient Greek philosopher’s modes of persuasion – ethos, pathos and logos – can help save careers and even lives. At a day-long workshop Tuesday, he armed Durham police officers with verbal strategies for […]

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Community policing topic of symposium

Police must regularly communicate with the people they serve, as well as have positive contacts with people, in order to gain respect and trust, consultants told Martinsville Police Department officials on Thursday. “Negative contacts with police, if we can knock that out, that’s 50 percent of the battle” to convince people that police are striving […]

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Martinsville working toward “Community Policing”

MARTINSVILLE (WSLS 10) – Police in Martinsville are working to be more involved in the community. Officers there want input from the people in the community to influence how they enforce the law. At a symposium Thursday, speaker and former Sheriff Harry Dolan says this community policing concept began after several high profile cases around the […]

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Durham police trained in verbal de-escalation tactics

DURHAM, N.C. (WNCN) — Nearly every Durham Police Department employee is now trained in verbal de-escalation tactics. The announcement was made Tuesday during the final training session led by retired Raleigh police chief Harry Dolan. The purpose of the training is to improve police-community relations, reduce citizen complaints and improve safety for officers and the […]

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New way of policing: Fayetteville police aim to de-escalate encounters

Sometimes, Fayetteville’s Chief Police Harold Medlock says, he can’t sleep, anxious there will an officer-involved shooting. “I wake up at night worried about that,” he said. After the riots in Ferguson, the protests in Chicago and the looting in Baltimore, every chief knows the potential for an explosion. Since 2013, Fayetteville police officers have been […]

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Developing Organizational Performance Leadership